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Tracking your order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Please ensure the order ID is correct firstly. The format of ID should be like ND201XXXX. If you use the tracking number of your package, it will alert you with error message. If everythings are correct but still meet the problem, just reach out to us via Contact Page.

If you want to track the real-time status of your package, please use the tracking number and visit https://track.4px.com.

Please refer to the following delivery period:

  • Standard Shipping & Free Shipping may take about 10-20 working days in general cases.
  • The expedited shipping may take about 5-8 working days by default.
  • The handling time is 1-3 working days.

So if your order is still in the period, please be patient, or if you want to know more details regarding your order, please reach out to us via Contact Page.




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